LoveLewisham: Shared Service Platform

Our LoveLewisham shared services platform is now receiving reports from the KeepBritainTidy/LoveCleanStreets app, via our Open311 interface. Residents can report issues to us using either FixMyStreet, KeepBritainTidy or any of the LoveCleanStreets apps. The reports go directly to the LoveLewisham Peer2Peer app on our colleague’s mobile devices. This means that we no longer have to administer jobs using each of the external services’ admin panels ( or sign-up to a contract with one provider). We can focus on developing our LoveLewisham Peer2Peer app to provide a more effective and efficient service.

Our Open311 interface allows our users to choose the reporting app they like best and free the Council from the costs and problems of maintaining multiple mobile apps.

From today we will only accept reports from 3rd party apps that, like FixMyStreet and LoveCleanStreets, use our Open311 interface.

Screen Shot 2016-04-01 at 09.18.24
Reports from KeepBritainTidy/LoveCleanStreets/FixMyStreet apps, resolved by our LoveLewisham Peer2Peer App.

Screen Shot 2016-04-01 at 09.37.13

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